Can I change my shipping address?
Yes, if you're quick. Email within 12 hours of ordering with your order number and the correct address, and we'll update it before your parcel is packed.
Once the order has shipped, the address is locked with the carrier and we can't touch it.
If a parcel comes back to us as undeliverable, we reship it to the corrected address at no cost to you.
One tip: double-check your apartment number and postcode at checkout. That's where nine delivery problems out of ten come from.
Related articles